Privacy Policy

Privacy Policy for Nailed It Studios By Kim LLC Effective Date: January 2, 2026 Nailed It Studios By Kim LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. 1. Information We Collect When you use our website to book appointments, we may collect the following information: First and last name Email address Phone number Gender We do not collect date of birth, home addresses, or payment information online. All payments are processed in-person through our POS system (Clover) and are not linked to the website. 2. How We Use Your Information We use your information solely to provide and manage our services, including: Scheduling and confirming appointments Sending appointment reminders via email or SMS We do not use your information for marketing, promotional emails, or third-party advertising. 3. Third-Party Services We may share your data with trusted third-party service providers who help us operate our website and business, including: Booknetic – appointment booking software hosted on our server Twilio – for SMS appointment reminders Brevo (formerly Sendinblue) – for transactional email notifications WP Mail SMTP – for email delivery NixiHost – website hosting provider These providers are only allowed to use your information to perform services on our behalf. 4. Data Retention & Deletion We retain customer information for as long as necessary to provide our services. If you wish to have your information deleted, you may request this in person at our studio. Data Minimization and Logging: We only collect the information necessary to provide our services. Any deletion requests are logged internally, including the date of the request and confirmation of deletion, to maintain transparency and accountability. 5. Cookies and Tracking Currently, our website does not use cookies or analytics. We may implement these tools in the future, and this policy will be updated accordingly. 6. Minors Our services are intended for individuals aged 18 and older. We do not actively block minors from booking online, but we recommend that bookings be made by or with parental/guardian consent. 7. Kansas Privacy Rights Under Kansas law, you have the right to request access to the personal information we hold about you and to request deletion of your personal information. To exercise these rights, please contact us in person at our studio. 8. Data Security We take reasonable measures to protect your information, including secure hosting and trusted third-party service providers. However, no method of transmission or storage over the internet is 100% secure. 9. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on our website with an updated effective date. Contact Us For privacy inquiries or data deletion requests, please visit us in person at Nailed It Studios By Kim LLC.